Location: Taieri Airfield, Mosgiel
Summary: The directors of Helicopters Otago contacted me over 5 years ago for expert advice relating to ISO 9001 and AS/NZS 4801 system requirements. The business need was to improve the understanding and system integration when complying with the specific requirements set out in these standards and the need for integration to the NZ 8156 Air Ambulance standard as well as Aircare and CAA regulatory requirements.
Helicopters Otago Limited has been operating in the Otago and Southland areas of New Zealand since 1990. Graeme and Rosslyn Gale are the proud owners and directors of the company. Some 20 years’ experience has afforded Helicopters Otago a depth of knowledge and commitment, dedicated to supplying their clients a focused professional business. The operation has grown significantly since starting with the hire of one helicopter to now owning and operating one of the largest commercial helicopter operations within New Zealand.
The Company has been successfully operating the Air Ambulance and Rescue Helicopter service for the lower South Island since 1998. They are proud to provide this service for the communities and people of Otago and Southland.
Why Helicopters Otago Engaged With Think What If:
To meet compliance requirements for the aviation sector and demonstrate continual improvement in risk management to the end users of the services, Helicopters Otago needed a systems and compliance expert.
I have worked with Helicopters Otago for over 4 years, initially providing support to the Directors, Chief Pilot, Quality Assurance Manager and Health and Staff Advisor to meet the requirements of the ISO and AS/NZS standards.
Our Key Initiatives and Outcomes:
In recent years, my work for Helicopters Otago has demonstrated ongoing continual improvement which has resulted in multiple ISO revalidation, surveillance and CAA audits that have flowed to secure compliments and zero non-conformances. Key initiatives have included: